Laptop Repair Shop Software That Solves Real Problems!
At RepairDashboard, we built our laptop repair shop software based on over 14 years of hands-on experience in the industry. We understand the everyday challenges repair shops face — from missed calls and messy records to time-consuming processes. That’s why our platform is designed to be simple, accurate, and fully cloud-based, helping you save time, reduce stress, and grow your business.
Real-Time Device Repair Status with QR Code Tracking
Enhance customer communication and reduce unnecessary phone calls with QR code tracking on your repair tickets. When a customer drops off their device, they receive a printed repair receipt featuring a unique QR code. By scanning it, they can instantly view their device repair status — including when it was received, if it’s waiting for parts, under repair, or ready for pickup.
This automated system not only improves repair shop efficiency but also saves your team time by eliminating repeated status inquiries. With real-time repair updates and clear visibility for customers, your repair shop runs smoother and more professionally.
Automated Repair Timeline for Any Service Business
This live repair tracking timeline works for all types of repair businesses—whether you repair phones, laptops, TVs, or even cars. As soon as a technician updates the job status in the system, the timeline is automatically updated in real time, showing key stages like device received, waiting for parts, repair in progress, and ready for pickup.
Your customers can follow the repair progress through a secure online link, and you can also send SMS notifications to alert them the moment their device is ready. This system eliminates guesswork, reduces incoming status calls, and gives your shop a more professional image.
SMS Updates for Orders, Invoices & Repairs
RepairDashboard makes customer communication seamless by sending automated SMS updates at every critical stage — from device check-in and sales invoice issuance to repair completion. This feature not only saves time for your team but also enhances your customer’s experience by keeping them informed in real time.
Whether you’re running a phone, computer, or electronics repair shop, giving customers timely updates via SMS creates a modern, transparent, and trustworthy service that sets you apart.
Smart Purchase & Sales Invoicing – All in One Repair Shop Software
RepairDashboard lets you issue both purchase and sales invoices with full support for products, service labor, and additional charges like shipping. Whether you’re buying parts for stock or selling them to customers—everything is streamlined in one place.
🧾 Print invoices in A4, A5, or 80mm receipt formats
📦 Track inventory in real time across all your items
📤 Send invoices via SMS with a secure link for online viewing
📄 Export clean, professional PDF versions of any invoice
This is especially useful for laptop and electronics repair shops that also sell parts like batteries, adapters, or displays. Instead of juggling multiple apps, RepairDashboard gives you a fully integrated platform—combining invoicing, inventory control, and customer communication in one powerful system.
Commission-Based Payroll for Repair Technicians
Managing technician commissions can get complicated—especially when each team member has a custom payout structure, like earning 50% of repair profits and 30% from product sales.
Now imagine that the same technician makes multiple withdrawals throughout the month—manual tracking quickly turns into a headache, opening the door to mistakes and miscalculations.
RepairDashboard takes the hassle out of it.
Our system automatically calculates commissions, logs every transaction, and keeps a clear, real-time balance of what each technician has earned, withdrawn, or is still owed.
No spreadsheets, no confusion—just accurate, transparent reporting that gives you full financial clarity for your entire team.
A Repair Shop Ticket Is the First Step to Organization!
We’ve all faced this situation: a customer comes in and says, “I gave you my laptop charger too!” and you say, “No, we didn’t receive it.” Or, “My laptop only had a Windows issue—why won’t it turn on now?” and you’re left with a poker face!!
The root of these repeated problems is not providing clear repair receipts. Having a proper receipt is crucial—it helps prevent many possible damages and misunderstandings, and it also makes customers feel like they’re dealing with a professional and trustworthy repair shop!
Frequently Asked Questions and Resources
Need more help? Our support team is always here for you.