Privacy Policy

Your privacy matters to us, and we are committed to protecting it at every step.

1. Definitions:

1.1 RepairDashboard: Refers to the cloud-based software for accounting, inventory, and repair shop management.
1.2 User: Any individual or organization using the RepairDashboard platform and its services.

2. Information We Collect:

2.1 Personal Information: RepairDashboard securely stores all user-provided data on encrypted and protected servers. Users can access, edit, or delete their data at any time through their accounts.
2.2 Privacy Commitment: All stored information is used solely for delivering services and improving platform performance. RepairDashboard does not share user data with any third party under any circumstances.

3. Privacy Protection:

3.1 Access Control: Only authorized members of the RepairDashboard support and development teams may access user data, and only when necessary for support or technical troubleshooting.
3.2 Data Security: We implement strong security protocols, secure data storage, and multi-location redundancy to ensure your data is safe and always accessible — even if one server goes down.

4. Notifications:

4.1 Policy Updates: Users will be informed via email if any updates are made to this privacy policy or the platform’s terms of use.
4.2 Email Preferences: Users may manage their communication preferences or unsubscribe from emails at any time by using the unsubscribe link in any RepairDashboard message.

5. User Rights:

5.1 Data Access & Edits: Users may view and modify their data at any time during an active subscription.
5.2 Data Deletion: Users can terminate their account and permanently delete their data whenever they choose.
5.3 Inactive Accounts: If a user does not renew their subscription within 180 days after the last payment, a notification email will be sent. If the subscription is not renewed within 7 days of that notice, RepairDashboard reserves the right to delete the user’s data permanently.
5.4 Account Credentials: Users are responsible for keeping their login credentials safe. Sharing login details is discouraged and users accept all consequences of any unauthorized use.
5.5 Security Reminder: The RepairDashboard team will never ask for your password via email, chat, or any other messaging platform. If you receive such a request, do not share your credentials.

6. Data Sharing:

6.1 No Third-Party Sharing: RepairDashboard guarantees that it will never share, sell, or rent your personal data to any individual, company, or third-party organization.

7. Amendments:

7.1 Policy Changes: RepairDashboard may update this privacy policy at any time. All users will be notified of major changes via email.

For more information about our services and values, please visit our About Us page.