Terms and Conditions
1. General Rules
1.1 Software Testing
RepairDashboard undergoes comprehensive testing to ensure optimal performance, accuracy, and stability. If you experience any issues while using the platform, you are encouraged to report them through our support system. Our technical team will respond promptly.
1.2 Ownership and Independence
RepairDashboard retains full ownership of its software, source code, features, designs, and translations. We are not affiliated with any company, brand, organization, or third-party website. RepairDashboard is a fully independent and privately operated software company.
2. Representatives
2.1 No Official Representatives
RepairDashboard does not have any official sales representatives, resellers, or agents in any country. All purchases, subscriptions, renewals, and support are exclusively managed through our official website: https://repairdashboard.com.
We do not authorize any individual, company, or third-party platform to promote, sell, or provide access to our software on our behalf. If someone claims to represent RepairDashboard or offers subscriptions outside our official website, it is unauthorized and should be reported to our support team immediately.
Customers are advised to:
- Make all payments only via secure channels linked directly from repairdashboard.com
- Never share login credentials or personal information with third parties
- Avoid installing or purchasing software from any source other than the official site
RepairDashboard is not responsible for any losses, issues, or data breaches resulting from interactions with unauthorized parties. Always verify you’re dealing directly with our platform to ensure safety and authenticity.
3. Membership and Subscription
3.1 Subscription Fees
The cost of using RepairDashboard depends on the plan and its included features. All details regarding pricing and billing are published on our official pricing page.
3.2 Pricing Adjustments
While we aim to maintain stable subscription fees, adjustments may be necessary in response to increased operational costs, inflation, or infrastructure expenses. In such cases, we will provide at least 30 days’ notice via email before any price change goes into effect.
3.3 Product Versions and Upgrades
Since 2021, RepairDashboard has offered a standard version with comprehensive features designed for small to medium-sized repair businesses.
We may release an Advanced Edition in the future tailored for enterprise-level clients, warranty service centers, or large organizations. The new version will have a different feature set and pricing structure.
Upgrading from the standard to the advanced version will be entirely optional.
4. System Updates and Hosting
4.1 Server or Hosting Changes
To improve system performance, availability, and security, RepairDashboard may change its hosting provider or server infrastructure. Customers will be notified at least 72 hours in advance, and such updates are typically scheduled on weekends or public holidays to avoid disruption.
5. Cancellation and Refund Policy
5.1 Satisfaction Guarantee and Refunds
If you are not satisfied with your experience using RepairDashboard, you may request a full refund within 15 days of initial use. No explanation is required. Refunds will be issued in full through the same payment method used at purchase.
6. Legal Disclaimer
6.1 Limitation of Liability
To the fullest extent permitted by applicable law, RepairDashboard is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use—or inability to use—the software. This includes loss of profits, data, or other intangible losses.
6.2 Legal Claim Window
By using the software, you agree that any claims or legal actions must be initiated within 30 days of the issue arising. After this period, legal claims related to the service will no longer be valid.
6.3 User Agreement
By creating an account and using RepairDashboard, you acknowledge that you have read and accepted these terms and conditions. You also agree not to pursue any form of compensation beyond what is explicitly outlined herein.
7. Final Notes
For more information about our company, services, or updates to this policy, please visit our official website or contact our support team via [email protected].